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Apricot's application development services help you address evolving business and technology challenges by defining, designing and building applications tailored to meet your business requirements. We deliver high-quality, flexible applications that are easy to maintain; modular to facilitate enhancements and are reliable, secure and easy to deploy using the Global Delivery Model. It is based on industry standard process quality frameworks (CMMi, CMM, etc.) and uses rigorous methodologies and the expertise of our Centers of Excellence to mitigate risk and deliver cost and time-to-market benefits.
Apricot has the ability to develop software applications based on various technologies including JAVA, J2EE, Oracle, .NET, EAI, Wireless and Mobile Computing.
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Our Independent Delivery Assurance and Testing service is split into several options, each of which help projects and programmes meet their time, cost and quality objectives:
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| Managed Independent Testing : |
Getting the right testing skills at the right time is a constant challenge. Apricot helps to minimize pressure on your budget by providing flexible resources when you need them, backed by a full range of testing services. Where quality management is of strategic value, we can also provide you with advice and support in the selection, use and management of performance, automation and defect management tools.
Our services are designed to be flexible and modular, allowing you to select only the components you need. This ensures you get the most from your budget by driving predictability and efficiency through test process management, maximising return on investment using a risk-based focus. With a constant focus on delivering you the greatest value, we provide the best mix of managed resources onsite, offsite or offshore, with full ownership of successful delivery.
Apricot’s testing services include:
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Test Risk Management |
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Integration Testing |
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Test Strategy Formulation |
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System Testing |
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Requirements Verification |
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Product Acceptance Testing |
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Test Planning |
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System Integration Testing |
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Test Process Improvement |
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User Acceptance Testing |
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Test Environment Management |
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Operational Acceptance Testing |
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Documentation Testing /Static Testing |
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Load Testing |
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Unit Testing |
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Performance Testing |
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Functional Testing |
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Test Automation |
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Regression Testing |
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Training |
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| To further increase the value of our testing services, Apricot have the skills to manage and maintain our customer’s pre-production, development and testing environments. Quality of infrastructure build, process of environment management and control and consistency of environments across development phases all have a significant impact on the quality and timeliness of applications delivered to the business. Our service ensures that all configurations are documented, managed and risk assessed, removing the cost of duplication and enabling reuse of resources. |
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| Service & Operational Readiness : |
| Apricot offers the following services for Service & Operational Readiness: |
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Service Catalogue and SLA management
We help IT functions document the services they have to offer, and ensure appropriate SLA’s are defined so they can ensure they are delivering to stakeholder requirements and meeting expectations. We ensure that Service Catalogues are beneficial to IT and customers, providing online access and opportunities for self-service and that they are easy to use and maintain. |
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IT service management tools – assessment and best practice
Our ITIL certified consultants and managers can help assess your service management requirements and provide options and recommendations for a variety of Tier 1, Tier 2 and Open Source ITSM tools, including Configuration Management Databases. We can provide training, coaching and best practice in extracting the most value out of your existing ITSM tool, or in ensuring the successful implementation.
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Embedding Service & Operational Readiness within the project lifecycle
By focusing on service introduction throughout the development and project lifecycle, we ensure non-functional requirements are defined; operational support services are designed; SLA’s are identified and implemented; processes are documented and training is completed – all confirming that an IT service is ready to be implemented successfully.
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Apricot’s' Application Management practice offers support services for applications, middleware platforms and technologies.
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Application Operations
Includes 24x7 monitoring of applications for availability/performance/capacity, batch monitoring/management. Application service desk includes incident management activities such as incident recording, initial investigation of issues, tracking and escalation management and closure, user administration and service reporting.
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Production Support
Involves a detailed analysis of incident, incident resolution and problem management activities such as trend analysis, root cause analysis, known error establishment, creation of RFC and break fixes excluding code changes.
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Release and Change Support
Comprises setting up of various test environments, release/change activities such as release coordination, emergency releases, build and code deployment, managing release calendar and configuration management/SCM tool administration. |
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Middleware Product Support
Includes product administration activities such as monitoring, user administration, application deployment, patch management and configuration management for application infrastructure: Web servers/application servers, messaging infrastructure, content management and DW/BI tools. |
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WebSphere High Availability Solution
Apricot’s' WebSphere High Availability solution addresses your needs for high availability in middleware. Our cost-effective solution is conceptualized, designed and implemented with a set of proprietary IBM tools mapped at different layers to provide high availability. |
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Market Leaders constantly evaluate new opportunities to stay ahead of the competition. Business process outsourcing (BPO) solutions from Apricot create such an opportunity. Our portfolio of business process outsourcing solutions enables our clients to focus on core competencies, achieve operational excellence and outperform the competition.
In today’s fast paced, unpredictable & highly competitive Global economy, organizations are challenged with improving operational efficiency & productivity with ever-diminishing budgets. Corporate management is recognizing that performance improvement is about unlocking value, seizing opportunities and producing consistent results along the way. With that backdrop, many executives find that running the enterprise consumes the bulk of their time and energy. They lack the time and resources to manage non-core, non-critical resource-intensive processes properly.
Let Apricot help you with these functional areas and processes. Our services are designed to bring control, discipline and domain expertise to our customer’s business, freeing them to concentrate on their core competencies.
Leverage the business process outsourcing advantage
Outsourcing a business process to an expert third party business provider like Apricot can help improve efficiency and productivity and prepare for market challenges. Apricot BPO & Technology services can help clients:
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Improve operational efficiencies by leveraging best practices |
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Improve process efficiencies through technology optimization |
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Increase revenues by helping create new ways of servicing a market or performing a specific business function |
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Decrease costs and achieve economies of scale through a shared services model |
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Recruitment Process Outsourcing (RPO) can mean different things to different people. But we see it as working in partnership with the client and taking accountability for the end-to-end recruitment process with the aim of increasing quality, providing a better service to the business and reducing costs and risks.
When done well, RPO provides businesses with the power to rapidly acquire high performing staff, optimise their workforce, and reduce operational costs and risks by benefiting from sophisticated technology and unrivalled recruitment expertise. It can deliver a sustainable competitive advantage by allowing organisations to recruit better people quicker, keep them engaged so they keep performing, and reduce costs in the process.
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| What’s involved |
It’s about far more than simply changing who is operating the recruitment function however – it involves a comprehensive re-engineering of the complete recruitment and resourcing lifecycle. As a result, RPO delivers significant benefits over traditional managed service, master vendor, or preferred or sole supplier relationships offered by recruitment companies.
But whilst it’s complex, with Apricot it’s not confusing. Or restricted to multi-national employers for that matter. What's more, it provides a seamless link between different areas of recruitment – permanent, contingency, emerging talent and executive hires.
And as you’d expect from the acknowledged global leader of RPO, we can also assist with internal mobility, redeployment and outplacement. |
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| RPO Benefits : |
Everything we do has to add value to our clients. To us, it's that simple. And what you'll find below is a brief overview of the main outputs of our work. If any of them are on your agenda. , get in touch with apricot.
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Securing the best talent : Organizations need to secure the best people quickly and efficiently to build a competitive advantage. We never settle for second best. |
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Cutting recruitment costs : We can significantly reduce costs by streamlining processes and moving from a fixed cost base to variable charging. |
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Removing administrative burden : By taking on the operational activities, we allow clients to focus on value-add and strategic activities. |
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Delivering higher quality services : By improving processes and measuring the outcome in detail, we can demonstrate highest quality services. |
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Mitigating operational risk : We help organizations mitigate the risks associated with an inability to scale their business operationally to meet changing market demands, and the risks of non-compliance to legislative and regulatory change. |
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Accessing top technology : We are technology-neutral. Our clients can therefore benefit from a unique combination of impartial advice and in-depth experience. This can deliver considerable gains in productivity and efficiency. |
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